Welcome to Wheels On Web's Return and Refund Policy. This page outlines our policy regarding returns and refunds for car bookings made through our website.
Customers can cancel their booking and receive a full refund up to 24 hours before the scheduled pickup time. Cancellations made less than 24 hours before the pickup time are subject to a cancellation fee.
Refunds will be processed to the original payment method used during booking. Please allow 5-7 business days for the refund to reflect in your account.
No-shows (failure to pick up the vehicle at the scheduled time without prior cancellation) will not be eligible for a refund.
Customers arriving late for vehicle pickup may incur additional charges or lose their reservation. Please contact us as soon as possible if you anticipate being late for pickup.
Customers can modify their booking (e.g., change pickup/drop-off location, extend rental duration) by contacting our customer support team. Modifications are subject to vehicle availability and may result in additional charges.
If you have any questions about our Return and Refund Policy or need assistance with your booking, please contact us:
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